Performance Improvement

Business process optimization is key to continuously drive efficiencies and effectiveness. This is an ongoing journey or it could be event driven such as change in business activity, a large transaction, or possible a structural change. To begin business process optimization we identify the process to be improved and move forward with a very in depth current state analysis by walking the process, collecting process data and listening to internal or external customers want. Based on the finding we identify and target opportunities to prioritize for creating efficiency and effective processing. We gain organizational alignment with a robust charter to drive a business case. We design the improved process, drive the implementation of the improved process and setup a continuous monitoring process.

Our customers have certain desires and needs so that is why we tailor a methodology to help them achieve your goals. We use structured approaches such as Six Sigma to drive down variation for quality enhancements to improve existing products or services. Lean manufacturing to drive down waste in the process, Lean Six Sigma combination to enhance quality and drive down waste or Plan Do Check Act (PDCA) improvement cycle to leverage the 80/20 rule where we work to implement 80 percent of the benefits quickly. We use these approaches in a collaborative manner such as facilitating Kaizen events, root cause resolution or brain storming sessions to identify the most effective and efficient outcome and yet assure there is operational buy in and adherence.